Shipping Policy

At NOVA GLOW ACCESSORIES LTD, we aim to deliver your orders quickly, safely, and efficiently.

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📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

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🚚 Shipping Times

Estimated delivery times:

• United Kingdom: 2–5 business days
• International: 5–12 business days

Please note that delivery times are estimates and may vary due to external factors such as customs processing or courier delays.

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💰 Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.
Any applicable taxes or duties for international orders are the responsibility of the customer.

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🌍 International Shipping

We ship worldwide. However, international shipments may be subject to customs duties, taxes, or import fees, which are determined by your country’s regulations.

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📍 Order Tracking

Once your order is dispatched, you will receive a tracking number via email.
You can use this tracking number to monitor the status of your shipment.

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⚠️ Delays & Issues

While we strive to meet delivery estimates, delays may occur due to:

• High order volumes
• Customs clearance procedures
• Courier service disruptions

If your order is significantly delayed or lost, please contact us so we can assist you.

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📬 Incorrect Address

Please ensure that your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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📧 Contact Us

If you have any questions regarding shipping, feel free to contact us:

📧 Email: nova@novaglowaccessories.com
📞 Phone: +44 7706 185613

Company Address:
NOVA GLOW ACCESSORIES LTD
49 TAME ROAD
BIRMINGHAM
UNITED KINGDOM
B6 7DT

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Thank you for shopping with NOVA GLOW ACCESSORIES LTD. We appreciate your trust and support.